Tuesday, July 27, 2010

Zooming In-What do you want to learn to facilitate?

What do you want to learn to facilitate?

What would I like to achieve, change or do more of?

I’ve been unable to separate these two focus questions for this Facilitating Online Communities 2010.

Give my role in Health Promotion, I’m asking myself what do I need to be able to do with Web 2.0 tools and online communities.

  • Find, organize and spread evidence based practice, useful data and ideas.
  • Find people who might be interested in health promotion.
  • Understand my partners and their needs and beware of opportunities to offer advice and collaboration.
  • Interest people in becoming involved in health promotion projects and strategies. Link them up with other with a similar interests and complementary abilities.
  • Improve readiness of others to engage in health promotion and build their capacity to do the work.
  • A Find innovators and early adopters and support them and raise their profile with others as pat of a larger change strategies.
  • Advise others and provide expert support with my specialist skills and knowledge to undertake programs and projects that will improve population health outcomes.
  • Manage projects and collaborate with other on projects.
  • Evaluate projects and programs.
  • Set up and facilitate online Communities of Practice LINK
  • Set and facilitate wiki based events to capture practice wisdom around specific topics.
  • Produce and publish digital everything from podcasts to small videos to
    ElluminateLive sessions.


I want to know what these new web 2.0 tools can do? – What types of problems they can be applied to?

I want to know how to use them well-both strategically and tactically.

I suspect there might be foundational skills and advanced skills that build on the foundational skills.

I suspect I also ready have some skills from my 13 years of participation in online communities. I suspect it is a case of building on F2F skills as used for collaborations, project management, event organizations, communications, and meeting facilitation.

I want to learn how to modify my F2F skills to the new online environments. I’m interested in many things.

How can I use web 2.0 tools to collaboratively:

  • focus collective attention on hot topics, issues and possibilities,
  • define problems and map there dimensions and dynamics,
  • brainstorm possible solutions ,
  • identify and draw in resources,
  • choose priorities,
  • consider evidence of what strategies are most likely to work in local contexts
  • write and agree on collaborative action plans,
  • implement and evaluate the impacts of these action plans.

I'm also interested in building online Communities of Practice. The Australian Government has published some useful definitions and guidelines.

Related to this I am yet to master:

  • Using online tools to further community engagement and mobilization.
  • Using Facebook and other social network media (Linkedin) and traditional strategies to interest people in working on the problems and solutions I value.
  • Online advocacy and marketing of ideas and interesting people in problems, heuristics and paradigms.
  • Using Web 2.0 surveys such as Surveymonkey and polls

There are many tools to play with Delicious, Digg, Slideshare, Youtube ect.

So many more options. How do I choose?

I read today at http://mashable.com/2010/07/28/social-media-productivity/

Map out the various social media apps and tools that you use in your daily work life and rank them in order of importance to you. If you could only keep one of them, which would it be and why? Ask yourself which tool helps you accomplish the widest variety of tasks on a regular basis. Is that the same tool as the one you couldn’t live without?

Good Questions but oh I wish that I was at that stage now.


  1. Give yourself until the end of the course and then do that review...and then again in a years time. I do it once a year...has been an interesting process:


  2. I am unsure as to whether I am repeating myself as my reply just dissapeared. This course and your blog as an example is like walking into a true delicatessen, to continue the analogy your blog is like a line of olives;sooooooooooo what is social book marking, evidence brokering, meeting scheduler and mmmmmmmmmmmmm delicious? You can tell I am very green!

  3. Thanks Jane for posting and making the extra effort.

    Evidence brokering is a bit of jargon from my work. Also know as knowledge brokering it is as strategy to get research based evidence into practice and involves activities that link the evidence with front line paractitioners.

    I'm trying to work out what thse new tools might mean for this work.

    Other terms are Web 2.0 jargon and product names.

    It can help to read Social Media and Web 2.0 glossaries which can be found with web searches.


    Brand names can also be found with Web search or by asking.

    Like any new area, the jargon must be assimilated. We are all struggling with it. I must say, the jargon is particularly thick and fast in this area.

    Jargon is a barrier to overcome even before ones gets to play with the new tools and approaches. At least, many of these tools are no cost or low coast.

  4. Hi Malcolm, I'm all for keeping things simple and to focus in on the things I can achieve. For instance in my FO course, my focus is to build a community of practice for eportfolio practitioners in Australia. I am using some excellent guidelines from other international eportfolio commmunities to shape my approach (a desktop research enabled me to gather those) and I am using the Digital Habitats (Nancy White et al) to guide the process. My goal is clear and I bounced the ideas in my Action Plan with my project manager to clarify and verify.
    I've decided upon simple Google tools to start the process: a google group to call in the 'eportfolio thought leaders' and a 'google site' to gather all the EpCoP building elements. We will start with an Elluminate session in late August to fine tune our approach to selection of EpCoP domain, practice and community.
    I suspect that what is emerging for you is the role of technology steward and I invite you to my blog to get a sense of my role as technology steward. coachcarole.wordpress.com