Wednesday, July 28, 2010

So many choices: What are the tangible steps

So many choices as to me learning needs and goals.

I might want to choose to develop the capacity to:

  1. Cloudsource ideas and improvements to health promotion resources that I have been involved in developing such as The Connecting with Kids cards, SEEDS (Social and Emotional Early Development Strategy) and the Healthy Bodies Health Minds comprehensive framework.

  2. Run a Community of Practice around using these resources/programs/approaches.

  3. Using wikis to get comment on project plans and grant submissions and to register community. support for grant ideas. I think Google docs might be the tool for this.

  4. Weaving together Youtube and Facebook, blogging and my email contacts to explain the strategic directions in my mental health promotion work and to engage people in a conversations about how we could work together in pursuit of common goals.

  5. Organizing launches of health promotion resources/programs and do online familiarization sessions. Use social bookmarking for evidence brokering.

  6. Deliver more inclusive online and interactive training particularly to rural and remote partners.

  7. Use email list managers, Facebook, Twitter and SMS to organize F2F or virtual events.

So many options and decisions.

  • But it is much clearer to me what I need to being doing now .

  • Practice, Play, Explore, Trial, Checkout, Evaluate, Put aside, Adopt, Reflect.

  • Master the software.

  • Take reasonable and wise risks.

  • Understand and manage the risks of these technologies. Understand identify, monitor, avoid, live with.

  • Bring along my managers, peers and partners.

  • Feed this into my professional association.

  • Be enriched by the perspective and professional conversations about these tools and the emergent Health Promotion 2.0 paradigms.

  • Share and discuss my learning with line managers and worm teams and key partners. Invite colleagues to my blog.

  • Find allies and partners for new projects.

  • Understand what resources are needed. (Time and money and IT resources are needed or these types of projects.).

  • Work towards a project plan for small online project as a practice event. This is my sand pit -a safe play space for learning and development.

  • Work towards a “Session Plan-Lesson Plan” with-in such a project. I need to set up accounts and manage all the passwords and log ins securely.

Do I need to find a buddy with someone who has mastered what I'm still to master about online facilitation?

Tuesday, July 27, 2010

Zooming In-What do you want to learn to facilitate?

What do you want to learn to facilitate?

What would I like to achieve, change or do more of?

I’ve been unable to separate these two focus questions for this Facilitating Online Communities 2010.

Give my role in Health Promotion, I’m asking myself what do I need to be able to do with Web 2.0 tools and online communities.

  • Find, organize and spread evidence based practice, useful data and ideas.
  • Find people who might be interested in health promotion.
  • Understand my partners and their needs and beware of opportunities to offer advice and collaboration.
  • Interest people in becoming involved in health promotion projects and strategies. Link them up with other with a similar interests and complementary abilities.
  • Improve readiness of others to engage in health promotion and build their capacity to do the work.
  • A Find innovators and early adopters and support them and raise their profile with others as pat of a larger change strategies.
  • Advise others and provide expert support with my specialist skills and knowledge to undertake programs and projects that will improve population health outcomes.
  • Manage projects and collaborate with other on projects.
  • Evaluate projects and programs.
  • Set up and facilitate online Communities of Practice LINK
  • Set and facilitate wiki based events to capture practice wisdom around specific topics.
  • Produce and publish digital everything from podcasts to small videos to
    ElluminateLive sessions.


I want to know what these new web 2.0 tools can do? – What types of problems they can be applied to?

I want to know how to use them well-both strategically and tactically.

I suspect there might be foundational skills and advanced skills that build on the foundational skills.

I suspect I also ready have some skills from my 13 years of participation in online communities. I suspect it is a case of building on F2F skills as used for collaborations, project management, event organizations, communications, and meeting facilitation.

I want to learn how to modify my F2F skills to the new online environments. I’m interested in many things.

How can I use web 2.0 tools to collaboratively:

  • focus collective attention on hot topics, issues and possibilities,
  • define problems and map there dimensions and dynamics,
  • brainstorm possible solutions ,
  • identify and draw in resources,
  • choose priorities,
  • consider evidence of what strategies are most likely to work in local contexts
  • write and agree on collaborative action plans,
  • implement and evaluate the impacts of these action plans.

I'm also interested in building online Communities of Practice. The Australian Government has published some useful definitions and guidelines.

Related to this I am yet to master:

  • Using online tools to further community engagement and mobilization.
  • Using Facebook and other social network media (Linkedin) and traditional strategies to interest people in working on the problems and solutions I value.
  • Online advocacy and marketing of ideas and interesting people in problems, heuristics and paradigms.
  • Using Web 2.0 surveys such as Surveymonkey and polls

There are many tools to play with Delicious, Digg, Slideshare, Youtube ect.

So many more options. How do I choose?

I read today at

Map out the various social media apps and tools that you use in your daily work life and rank them in order of importance to you. If you could only keep one of them, which would it be and why? Ask yourself which tool helps you accomplish the widest variety of tasks on a regular basis. Is that the same tool as the one you couldn’t live without?

Good Questions but oh I wish that I was at that stage now.

Leaning Outcomes

At the end of this course the students will be able to:

1. describe the features of online communities and networks; (4/10)

2. describe the elements of skillful online facilitation; (5/10)

3. demonstrate an understanding of how online communication tools can be used to facilitate online; (4/10)

4. plan, facilitate and evaluate an online event. (7/10)

The danger of this self-rating is I don’t know what I don’t know I need to know yet but I think I’m seeing the new Health Promotion 2.0 paradigm at least in outline.

I’ve made a detailed list of my relevant skills but I’m not putting it up on the web. I’m not sure I understand the risks or the benefits.

I can see advantages about being very open but I’m also aware of some risks.

What do I want to learn – The Big Picture

Zooming out. What do I want to learn to facilitate - A new and better world- a wiser, more cooperative and healthier tomorrow-a brighter future.

I suspect some recently developed web based tools will be very useful in achieving this big goal.

I want to learn how to use them as software and how to select and combine these tools to achieve in ongoing work and collaborative projects. Web 2.0 is a common term for many of these tools.

If you wondering what Web 2.0 is see the definition on Wikipedia -itself a Web 2.0 phenomena.

It appleals to me to see the literature terms, like Government 2.0, Education 2.0, Libraries 2.0 , Health 2.0 The list goes on. You can Google these terms for more.

Another way of saying this, what I’m trying to understand and master what is Health Promotion 2.0.

Being an old campaigner in my life outside of work, I also want to know all these new possibilities and public expectation mean for political campaigning, and NGO public advocacy work.

I’m aware this is a big undertaking. It will take longer than this course. It is a work of ongoing professional development.

There is an empty blog billed as a how-to guide to promoting health in the 21st century that outlines in its empty structure the learning task before us.

Another source that scopes out the way towards Health Promotion 2.0 is the wiki

Monday, July 19, 2010

Web 1.0 e-learning vs Web 2.0

I came across this e-learning resource today from the UK in my area of mental health promotion.

Looking at the preview-it just seem so much a one way conversation, so typical of Web 1.0.

I expect more and I suspect so does anyone I would try to interest in this course.

Yesterday I signed up for a free online conference and sent this onto my contacts and colleagues.

It has features I value:
* podcast keynote addresses from leading figures in the field
* live Q&A with presenters
* Scholarly articles with expert commentary
* publishing workshops

The session on Internet Technology and Social Capital: How the Internet Affects Seniors' Social Capital and Wellbeing from researchers at the University of Sydney is of particular interest to me.

Perhaps this is an application for the skills I seek to gather in this course. Building social capital is key way to reduce mental illness and promote mental well-being. I have been giving this some thought for a few weeks now.

The use of these new Web 2.0 technologies seems by this massive academic publisher to me to be a harbinger of the future. Also a good evidence dissemination strategy to get research into practice and to close the implementation gap between what we know and what we do.

Human Services 2.0 Paradigm

The term Human Services 2.0 refers to new possibilities and expectations for human services that arise from the Web 2.0 technologies.

Wikipedia itself a Web2.0 phenomena describes Web 2.0 as follows:

"Web 2.0" is commonly associated with web development and web design that facilitates interactive information sharing, interoperability, user-centered design and collaboration on the World Wide Web. Examples of Web 2.0 include web-based communities, hosted services, web applications, social-networking sites, video-sharing sites, wikis, blogs, mashups and folksonomies. A Web 2.0 site allows its users to interact with other users or to change website content, in contrast to non-interactive websites where users are limited to the passive viewing of information that is provided to them.”

The term Human Service 2.0 has the same relationship to Web 2.0 as the terms Business 2.0 , Enterprise 2.0, Government 2.0, Learning 2.0, Library 2.0, Medicine 2.0 and Social Work 2.0.

Web 2.0 technologies and the associated ways that people expect to make use of the internet is creating a paradigm shift in how services are organised.

Furthermore Web 2.0 technologies are undergoing exponential growth. There use is already significant. 40% growth in social networking is forecast per annual for the next 5 years. In a few years their application will pervasive.

This why I've joined this course. New competencies for a new paradigm.

Facilitation in the embodied world and in cyberspace.

Talking to the two of my friends/colleagues last night who do a lot of face to face facilitation.

Rob Nielsen who works for the government and Dr Christine King from the University Of QLD (The best intellect I know on the Darling Downs)

I've been thinking about comparing face to face facilitation to online e-based facilitation-the embodied world and life in cyberspace.

What matters in face to face facilitation?

Rob stressed clear goals and purpose for the meeting being facilitated, allowing everyone to speak, not allowing the extroverts to take up all the talk time, allowing the introverts time to think - before they have to answer, rules and values and norms that allow for respectful solution focused dialogue, keeping the group on task.

Rob's work helps groups make decisions, agree on plans, chart change strategies, overcome blockages. It’s about wise and united action. Rob works with many rural organizations and teams.

Chrissy’s work seems more varied and multicultural as she works in various countries but also a has rural focus.

Talking to Chrissy, we covered how different facilitation tasks can be depending on whether there is a sense united purpose or festering conflicts in a group.

I recalled a working definition I came up with in the mid 1980s-before emails even.
It was different work- the effort to communicate was costly based on printing, photocopiers, the rare computer and the postal service.

"Networks are groups people who communicate and cooperate because they perceive they have a common interest. "

A little digging at a s face to face event could reveal that there was not much united purpose.

In the e-world, people can link up with others of like minds and get underway if they get critical mass quite easily.

There are many millions of blogs out there. Anyone can blog away - but you need networks for it to start to make a difference. It is more than writing well. They don't have to all agree. They don't have to join an organisation anymore. They don't have to resolve conflict with others. They don't have to listen or read other who do not share their ideas and values. They can enjoy their splendid isolation if they choose.

But for a little more effort people can form networks with dissimilar people, and use wiki and web 2.0 collaboration tools to share perspectives, share information, come to agreement, commit their resources and skills and share their networks and credibility and take action together. All this requires dialogue and mutual respect. Without these people will not come to a shared agreement about the shape of the problem and effective strategies that will lead to it's solution. Together such people can become powerful.

What are the key change processes in the above model?

Good facilitation leads to informal learning which leads to improved problem models and a better understanding of resources that could be mobilised as part of the solution.

Good facilitation leads to a sense of ownership because collaborative partners have been listened to and their interests have been respected by others.

The learning excites and motivates people. (People like to commit to activities were they can learn.)

The respectful relationships motive worker engagement.

The quality of plans motivates action and investment in the collaborative strategy. No of is a smart as all of us. Together we can achieve that which is beyond us a individuals.

What I have written reminds me a project I developed in 2009 called NEYONDS.
For a short video pitch about this project to get a social entrepreneurs grant see

Or in 100 words.
NEYONDS-Network for the Early Years on the Downs and Surrounds.
With this project we will establish a sustainable social enterprise. NEYONDS will reinvent the interagency meeting using Web 2.0 media. This project will create a self funding-self governing NGO with a community capacity building mission.

Our project works to reorient service systems towards an early intervention prevention and human development paradigm.

NEYONDS aims to empower the innovators /risk takers in human services/school systems. It will link up innovators whom are concerned about the outcomes that matter for their communities. NEYONDS uses Web 2.0 power shifting technologies to shake up ineffective practices and to break down the silos in human services/education.

Sunday, July 18, 2010

What will this course mean for my future work practices?

This weeks learning task:

Make a plan for what you want to learn and explore, and write it up (or present in another way eg mindmap, video recording) on your blog.

In my recent blog entry I didn’t really, go into detail about what I want to learn in FO2010 and beyond. It was the big picture view.

This post is much more specific.

I’ve kinda been conducting my own Training Needs Analysis.

Part of this has been a stocktake of my own pre-existing skills relevant to the task of mastering Health Promotion 2.0.

I think my personal tool bag is pretty good.

I work as a Health Promotion Officer and I’ve had that job title over 13 years.
Before that mainly worked in NGOs and had fabulous opportunities to learn new skills, many of which I still draw up heavily.

Before 13 years there does not seem to be have been many people in the world who had a job title of Mental Health Promotion Officer. Such is modern life.

My work is in a specialist area of health promotion. Many people have no idea or wrong ideas what Health Promotion is. Health education is a small part of health promotion work. I am not involved in publicity for health services in ant meaningful sense.

A foundational document in health promotion is the Ottawa Charter from the World Health Organisation. I read it years before I was ever involved in health promotion at it stuck with me as a great document.

It reads very well. Few professional groups have such an inspiring and insightful document as a foundation.

My professional association, the Australian Health Promotion Australia LINK is conducted a long process to produce a statement of the core competencies of my profession.

Other bodies in various states and some international organization have also been producing lists of competencies. Notable is the Galway Conference Declaration

What strikes me about the all these lists, is that they will all need an extensive rework because of Web 2.0. I suspect this is the same for the competencies for many other professions.

The Health Promotion Australia Competency List in summary are:

The major competencies required include:
1. Program planning, implementation and evaluation competencies
1.1 Needs (or situational) assessment competencies
1.2 Program planning competencies
1.3 Competencies for planning evidenced-based strategies
1.4 Evaluation and research competencies

2. Partnership building competencies

3. Communication and report writing competencies

4. Technology competencies

5. Knowledge competencies

What strikes me is that new collaborative Web 2.0 technologies are changing our work very fast. The above competencies list will be out of date in few years.

The core technology competencies are pretty basic.

It says:
An entry level health promotion practitioner is able to:
4.1 operate a computer, word processing and email systems;
4.2 use software for footnotes, endnotes, and other report layout requirements;
4.3 manage database and spreadsheet applications;
4.4 use the internet as a work tool;
4.5 use technology based systems to identify and review the literature; and
4.6 operate audiovisual and multimedia equipment

As for the Galway Conference List, I like it much more.

It reads:

The competencies required to engage in health promotion practice fall into eight

1. Catalyzing change – Enabling change and empowering individuals and communities to improve their health.

2. Leadership – Providing strategic direction and opportunities for participation in developing healthy public policy, mobilizing and managing resources for health promotion, and building capacity.

3. Assessment – Conducting assessment of needs and assets in communities and systems that leads to the identification and analysis of the behavioral, cultural, social, environmental and organizational determinants that promote or compromise health.

4. Planning – Developing measurable goals and objectives in response to assessment of needs and assets, and identifying strategies that are based on knowledge derived from theory, evidence, and practice.

5. Implementation – Carrying out effective and efficient, culturally-sensitive, and ethical strategies to ensure the greatest possible improvements in health, including management of human and material resources.

6. Evaluation – Determining the reach, effectiveness, and impact of health promotion programs and policies. This includes utilizing appropriate evaluation and research methods to support program improvements, sustainability, and dissemination.

7. Advocacy – Advocating with and on behalf of individuals and communities to improve their health and well-being and building their capacity for undertaking actions that can both improve health and strengthen community assets.

8. Partnerships – Working collaboratively across disciplines, sectors, and partners to enhance the impact and sustainability of health promotion programs and policies.

It takes a bit of thinking about to work out what all this means for Health Promotion 2.0.

I can see real power in social network media tools to do all these things. But which tools, and how to use them to what ends.

My head is full of questions about what is the potential and now every use of the Web 2.0 as a work tool in Health Promotion.

Robyn Kalda from Canada has put up a powerpoint on this topic in past few weeks that covers some of the things I want to learn.

Innovative Use of Information Technology for Health Promotion:
Making your Work more Effective, Easier and Possibly Even More Fun

She is linked with the Health Promotion Clearinghouse is one of the best examples of how Web 2.0 might be used.

There is also the empty web site

I think this clearinghouse are seeing what can be done but not quite yet pulling it off. Bring along your partners to be able to use Web 2.0 seems to be a key challenge.

It takes time to learn these new tools and imagination is a barrier.

I remember when everybody was pretty pleased with the IMB Electric Typewritter then along came this thing call the dedicated word processor in the early 1970s.

With a word processing machine the stored text could be edited. Editing functions was basic including Insert, Delete, Skip (character, line), and so on.

Someone once trained me how to use them just as they were all sent to the dump and replaced by PC based word-processing software.

The labor and cost savings of word processing machines over typing were immediate, and remarkable.

The typing pools were disrupted to say the least. Pages of typing no longer had to be retyped to correct the most basic errors. Projects could be retrieved and worked on or modified.

Next came a wave of change - PC based spreadsheets, databases and then desktop publishing.

With these tools my productively leaped.

The next wave was email and then the World Wide Web.

I've found the internet pretty boring since the arrival of Web 1.0.

While I was involved in spreading email and the www to others, generally I could not have been much bothered with most new internet based technology

But I now find this web 2.0 stuff is really exciting.

As exciting as spreadsheets, databases and then desktop publishing, emails and web pages.

I predict that this Web 2.0 stuff feels like its going to change the way we do things.

Part of the problem is going to be bring along my peers, partners and stakeholders sooner rather than latter.

The Blogging are you serious attitude

I love this post on the blog The Bamboo Project because I feel that blogging in mental health promotion is not seen as respectable.


A search of found 4 blogs that mentioned “health promotion” although many many blogs mention health promotion topics.

My weekly Google Alerts on ‘mental health promotion” gives me a few blog hits every week.

Last week I stumbled upon a health promotion wiki

I’m still working my way into it but it may be useful to many in this course.

I also found last week a mental health promotion blog Using technology to improve youth mental health which part of Phd study.

I guess I'm saying that one of the learning needs is strategies to draw others into these news methods. Some of this will involve helping them over come barriers and punch in their facilitators.

Thursday, July 15, 2010

Now a blogger-Barriers & facilitators

Been pushed through some barriers to finally become a blogger by my desire to do a online course on facilitating communities

Gets me thinking about what have been the barriers and facilitators.


• Time required to get familiar with new software and how and what to use it for.
• Fear of unknown risks – particularly in a work context.
• Our IT Department – Seems to put up barriers.


* This course.
* A favorable reception to project ideas from work using social media and web 2.0 to advance health promotion.
* Good outcome of dabbling with Facebook for work purposes.
* Reading about Web 2.0 revolution.
* Previous experience with achieving amazing stuff pioneering the use of Desttop publishing, then email and latter WWW back a few decades.
* A very basic organisational policy on use of communications tools that gives a green light to use of things like Facebook and other Web 2.0 .
* Clear organizational expectations that we can chart our own professional development and control of a budget to do it.
*My excitement about what could be achieved –Brighter futures wise. (An instant blog name.)

Facilitators overcome barriers and action.

Guess I need to post a short bio and picture.